Because there are a multitude of unique problems that can occur during network setup with computers, we offer technical consultation and support for both the network interface cards Resnet offers, and the initial Resnet Ethernet setup. If you are experiencing problems with either your network card, that you purchased from Resnet, or getting connected to the Resnet network please call us or stop by our office.
Below is our contact information. We also invite you to email us with not only problems but answers to the problems you have had, or use our suggestion form to offer comments on the web site or services we offer. Without your input we have no way of knowing what information is lacking.
Customer Service Phone:
Phone: 487-2000
Resnet Technicians Phone:
Phone: 483-9955
Address:
B12 EERC Building
1400 Townsend Drive Houghton, MI 49930
Resnet Service in the Heights (posted October 26, 2006) Daniell Heights customers are still required to sign up for Resnet service as any other service for their appartment. This can be done at the Customer Service desk located in the EERC room B12.
Having issues with your DSL modem? (posted May 24, 2006) There is a new FAQ's section aimed specifically at our DSL customers located in the Daniel Heights. It includes some basic troubleshooting techniques that you can try before contacting the Resnet Consultants.
