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Go to the Quick Links Go to the Quick Links  
 
 
 
 
 
 
 
 
 
Residence Life Network (Resnet) — Support
 
 
Resnet Support at a Glance


Configuration Pages

Our system configuration pages will take you step-by-step through the process of setting up your network interface card, finding the ethernet address of your network card, and getting connected to Resnet. Simply choose your operating system and which topic you need help with, then hit the "Go" button.

For information on your system's configuration, see the Resnet System Configuration Pages

If you are located in the Daniell Heights, you will need to sign up for Resnet service which can be done at the Customer Service desk located in the EERC room B12, call 487-2000 for more information

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[[ NEW ]] FAQs

Provides answers to some of the most common problems and questions regarding Resnet. These Resnet FAQs are broken down into the following categories:

See the Resnet FAQs page for the full listing of commonly asked questions

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Forms

Resnet Suggestion Form
If you have a comment on either our department, our service or our website please send us your suggestions using our Suggestion Form.

Resnet Consultant Evaluation Form
If you have had an appointment with a Resnet Consultant, feel free to evaluate your Resnet Consultant.

Virus Report Form
If your computer is infected with a virus, please notify us by using our Virus Report Form.

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Daniell Heights Forms

Resnet Interactive Application Form
The Resnet Interactive Application form allows you to subscribe and pay by credit card for Resnet without coming down to the Telcom Customer Service Office. Please note that the processing time for this application is approximately 7 days after payment is received. If you require a hub (i.e. have more people in your room than ports) you will be notified when it is available for pick up in the Resnet office.

Resnet Relocation Form
The Resnet Relocation form allows a Resnet subscriber to transfer his/her connection to another room. Note: Returning students must fill out an application for each year they return to the dorms; a relocation form does NOT qualify as an application. This form is only for school year relocations.

Resnet Cancellation Form
The Resnet Cancellation form allows a Resnet subscriber to cancel his/her service.

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More on Resnet
 
 
Resnet News
Connected From: 38.103.63.17

Resnet Service in the Heights
(posted October 26, 2006)
Daniell Heights customers are still required to sign up for Resnet service as any other service for their appartment. This can be done at the Customer Service desk located in the EERC room B12.

Having issues with your DSL modem?
(posted May 24, 2006)
There is a new FAQ's section aimed specifically at our DSL customers located in the Daniel Heights. It includes some basic troubleshooting techniques that you can try before contacting the Resnet Consultants.

For more Resnet News see the Resnet News Archives

 
 
 
 
 
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MTU Telecommunications Services

 

Please email the webmaster at tcweb@mtu.edu with questions or comments about this site.
Copyright © 2005. All Rights Reserved. MTU Telecommunications Services
This page was last revised: August 15, 2006

This site was designed and developed courtesy of MTU Alumnus, Viki DeMars '01 (STC)